Privacy Policy

1. Information We Collect

At Barburrito, we value your privacy and are committed to protecting your personal information. This policy outlines what data we collect, how we use it, and your rights regarding your information.

1.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, and delivery address when you place an order, create an account, or contact us.
• Payment Information: Credit card details, billing address, and transaction history when you make a purchase. Full payment details are processed by our secure payment providers and are not stored on our servers.
• Account Information: Login credentials, order preferences, and account settings if you create an account on our website or mobile app.
• Marketing Preferences: Your choices regarding marketing communications and subscription preferences.

1.2 Automatically Collected Information

When you visit our website or use our mobile app, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
• Usage Information: Pages visited, time spent on pages, links clicked, ordering patterns, and other interactions with our digital services.
• Location Information: Approximate location data (when permitted by your device settings) to help locate nearby restaurants and optimize delivery services.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy section.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Our Services

• Processing and fulfilling your orders
• Managing your account and maintaining your order history
• Providing customer support and responding to inquiries
• Facilitating delivery and pickup services
• Processing payments and preventing fraudulent transactions

2.2 Improving Our Services

• Analyzing usage patterns to enhance user experience
• Developing new products, services, and features
• Conducting research and analysis to improve our menu and operations
• Troubleshooting technical issues and optimizing performance

2.3 Marketing and Communications

• Sending promotional offers, newsletters, and updates (when you've opted in)
• Personalizing your experience with relevant recommendations
• Conducting surveys and collecting feedback
• Managing loyalty programs and special promotions

2.4 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting against unauthorized access and potential fraud
• Enforcing our terms of service and other policies
• Resolving disputes and addressing legal claims

3. Your Rights and Choices

We respect your rights regarding your personal information. Depending on your location, you may have the following rights:

3.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.

3.2 Correction and Update

You can review and update your account information at any time by logging into your account or contacting our customer service team.

3.3 Deletion and Restriction

You may request the deletion of your personal information or the restriction of its processing under certain circumstances.

3.4 Objection and Withdrawal of Consent

You have the right to object to the processing of your personal information and to withdraw your consent at any time for activities based on consent.

3.5 Marketing Communications

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your preferences in your account settings
• Contacting our customer service team

3.6 Do Not Track Signals

We currently do not respond to "Do Not Track" signals from web browsers, as there is no consistent industry standard for compliance.

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember certain information about your visit.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, enabling core features such as security, network management, and account access.
• Functional Cookies: Help us remember your preferences and settings to enhance your experience (e.g., language preference, location).
• Analytics Cookies: Collect information about how you use our website, helping us improve its performance and functionality.
• Marketing Cookies: Track your browsing habits to deliver advertising relevant to your interests on our site and third-party websites.

4.3 Managing Cookies

You can control and manage cookies in various ways:

• Use our cookie consent tool when you first visit our website
• Adjust your browser settings to block or delete cookies
• Use private browsing or incognito mode

Please note that blocking certain cookies may impact your experience on our website and limit some functionality.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. Your data is retained only as long as necessary for the purposes outlined in this policy or as required by law.

6. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including Canada and the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or sending you a direct notification.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: